Business Analyst (Vietnamese candidate only)

Job description

1. Business and Functional Analysis

• Collect requirements using interviews, workshops, document reviews, site visits, business process mapping, use case creation, and workflow analysis.
• Perform gap analyses and feasibility studies to uncover potential challenges and opportunities.
• Work closely with stakeholders to establish business rules, define use cases, design interfaces, outline acceptance criteria, prioritize requirements based on business values, risks and business constraints.
• Develop business process models, data flow diagrams, and other supporting artifacts to facilitate analysis and informed decision-making.
• Convert business needs into comprehensive functional requirements and detailed technical specifications.
• Maintain comprehensive documentation of requirements, design specifications, change requests, and testing outcomes.

2. Team Collaboration

• Clearly transfer functional requirements to team members.
• Work alongside the Project Manager and Design team to break tasks into meaningful deliverables for the client.
• Collaborate with the Quality Control team to ensure requirements align with test cases.
• Support teams in building effective customer interactions and ensuring end-user satisfaction.

3. Methodology and Best Practices

• Establish, evaluate, and enhance Business Analysis practices for both onshore and offshore models.
• Recognize and escalate any risks associated with client relationships.
• Support change management by keeping stakeholders informed and ready for process and system updates.
• Implement best practices for documentation, including maintaining a repository for requirements, decisions, and change requests.

Desired Skills and Experience

• 2+ years in a Business Analyst role in the IT industry.
• Bachelor’s degree in Computer Science, Engineering, Economics, or Finance.
• Proficiency in UML diagrams (Use Case, Sequence), flow diagrams.
• Strong experience with writing functional specifications, UX description, wireframe design, and business rule documentation.
• Strong understanding of system development lifecycles (SDLC), process modeling, and requirements management.
• Customer-focused, team-oriented, with strong analytical and critical thinking abilities.
• Detail-oriented, self-motivated, and able to manage time effectively across multiple teams.
• Skilled in making decisions and comfortable challenging clients’ assumptions about business requirements and processes.
• Excellent English (written and verbal) with the ability to engage professionally with diverse groups, including executives.
• French language skills are an advantage.

Why ekino?

• High-ownership working environment: You will take full responsibility and control of your missions contributing to the team’s success.
• Continuous skill improvement with new technologies, challenging projects, on-the-job coaching, and training programs.
• Annual performance review & bonus: recognize your efforts and identify development/ improvement needs.
• Clear career path: define your career development with long-term vision.
• Be secured in your mind with employee’s care: private healthcare insurance package, medical check-up, support allowance…
• Great-place-to-work activities (company trip, sport clubs…): enhance teamwork spirit and facilitate your work-life harmony.

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Thank you for your time and enthusiasm in our career opportunities.

Please kindly note that shortlisted candidates will be contacted within 3 weeks of application. Alternatively, we will reach out to you when another suitable chance arises in the future.